Our support plans
Having an impressive and functional website is important. However, that is just the start of it. Regular updates and maintenance of any website are essential in ensuring that they run properly and securely. We take care of the before and after.
Some benefits to having a support plan:
- Improved website security and updates
- Increased website traffic and engagement
- Dedicated technical support
- Reliable website backup and restore
Our support plans help to ensure site security, keeping content up to date, encouraging returning traffic, and more. They exist to help you, your website and by extension, your business.
Seed
- Core updates
- 1 Hour Content Management
- Offsite backup / restore
- Domain monitor
- Link monitor
- Technical support
Nurture
- Incl. Seed plan features excl. content management hours
- 2 Hours content management
- Next-day turnaround time
- Regular website health checks
- Performance optimisation
- Responsiveness
- Caching optimisation
Harvest
- Incl. Nurture plan features excl. content management hours
- 4 Hours content management
- Priority turnaround time
- Daily website health checks
- Data tracking and reporting
- Cloud hosting for life
Content management hours
This is time allocated to however you see fit to utilise us to work on your website, like publishing new content such as articles or events; or it can be to work on a particular area such as overhaul on an existing page, or even adding a new one. We don’t want to limit our clients in what they can or cannot use their time for. So whether it’s design or development related, if you’re suddenly in need of more content management hours have a look at some of the top-ups that we provide. Alternatively, if you’re ever unsure, we’re always a quick message away to clear up any questions that you might have.
1 hour
$39.95
2 hours
$74.95
5 hours
$159.95
Top-up packages carry over so if you have some hours left over after a particular project, you are able to store those hours until needed.
Included every time
We want our clients to focus on their business knowing that their website is being taken care of. While we highly recommend subscribing to a support plan, we also have a variety of features included with every project we undertake. We want to prolong the longevity of every website we create and a great way to do that is with a powerful headstart.
- Strong fundamental security
- SSL Certificate
- Content management training
- SEO ready
- 2 Months Seed support post launch
- 12 Months cloud hosting
- Personalised e-mail setup